Budget Truck Rental at 40424 Van Dyke, Sterling Heights, Michigan.

Seems more like a company issue rather than a store issue, but still I feel it necessary to post this information so other people don't fall into the same situation as my husband and I did last weekend. We reserved a truck a MONTH in advanced. We had ONE DAY to move our entire home since we both work full time, and had very limited time where friends and family could help move our stuff. They called us the day before and the day of to inform us that they did not have a truck and wouldn't know if they would have another one at a different location until an hour AFTER we wanted to pick up the truck in the first place. I appreciate the fact that they tried to send me to a location in Detroit to pick up a truck, and tried to accommodate the situation by offering other pick up locations BUT there's a reason I picked this location to pick up and drop off. To get notified with such late notice is just unacceptable. Budget should take a look at how U-Haul organizes their truck rentals - their call center knows exactly what locations will have what trucks for exactly how long. When renting a moving truck it shouldn't be this complicated.