Caremont Pharmacy at 44344 Dequindre Road # 120, Sterling Heights, Michigan.

Not interested in customer service. Inconsistent in payment/insurance policies. Reasonably prompt in checkout, but we never get same day service in preparing a suspension. Unfortunately, not a lot of places in town will perform the service, so the 24-48 hour turn isn't unexpected. The rudeness of staff when you try to get them to be consistent in terms of pre-payment and keeping proper records, however, is not expected and highly undesirable.

The first time I went there I had a positive experience, mostly because they were the only pharmacy in the area to have my prescription. Second time.....boooo! Dropped prescription off on thursday, went to pick up on a tuesday. Didn't have in stock. No one bothered to called to let me know and what really bugged me was when i asked when do they expect shipment. She said "I don't know" and handed me back my prescription. That was it, no try back blah blah, or call back blah blah. Just take this back and dont let the door hit you on the way out. I unfortunately take a few too many prescriptions and was considering switching everything to them, no more. There are plenty of pharmacies out there that offer the same crummy service, but are a lot closer to home.

I was pleasantly surprised by the wonderful customer service I received. I'm a long time customer of CVS on Auburn Rd & John R, and as such I am used to not only being overcharged, but, many times not getting my medications at all, due to them not having a supply. I love this Pharmacy and will not use another again! They didn't have the problems filling my scripts that CVS does. Thank you Caremont.